Business Analyst AP- Customer Success & Data Analyst

  • Job ID: FA-91-000017-000904
  • Posted On: Jul 25, 2025
  • Views: 16

Company Introduction:

Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create innovative solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.

Job Summary:

We are seeking a Business Analyst with expertise in Excel spreadsheet, accounting, and financial reconciliation, who can also act as a customer success liaison. The role requires excellent spoken English to engage in requirement discussions with stakeholders, manage customer expectations, and ensure accurate financial reporting and data analysis.

Key Skills:


  • Minimum Experience : 6 Yrs

Job Responsibilities:

  • Act as a bridge between business teams and financial operations, understanding and translating requirements into actionable tasks.
  • Participate in requirement-gathering and discussion sessions with customers to align on deliverables.
  • Perform invoice reconciliation, variance analysis, and audit-related reviews to maintain financial data accuracy.
  • Provide proactive customer success support by addressing queries, tracking deliverables, and ensuring timely resolution of issues.
  • Use advanced Excel (pivot tables, VLOOKUP, complex formulas, macros) to generate financial reports and insights.
  • Monitor and manage customer demand, ensuring expectations are met with precision and attention to detail.

Additional Job Details:

  • Strong business analysis skills with experience in finance, reconciliation, or audit processes.
  • Proficiency in advanced Excel and financial data interpretation.
  • Excellent spoken English and stakeholder management skills.
  • High numerical aptitude, analytical thinking, and attention to detail.
  • Experience in customer-facing or customer success roles in a finance or operations context is preferred.

Education & Certifications:

  • Bachelors in Commerce, Accounting - financial services, accounting operations, or audit, or related fields

Additional Information:

Frontend Arts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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