CloudOps Technical Consultant

  • Job ID: FA-91-000017-000710
  • Open Since: Oct 3, 2023
  • Views: 265

About The Company:

Frontend Arts brings together the brightest minds to create breakthrough technology solutions, helping our customers gain a competitive advantage. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.

Job Description:

  • Should have 5+ years of experience
  • Experience working with Linux/UNIX, Rackspace, Hypervisor & VMs
  • Database experience, including knowledge of SQL and NoSQL
  • Prior experience in ticketing tools mandatory (Jira would be advantage)
  • Basic knowledge of Oracle Weblogic server & services
  • Exemplary communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Ability to prioritize
  • Interest in Cloud Engineering and its impact on greater business practices
  • Skilled at working in tandem with a team of engineers, or alone as required
  • Work Hours: Night shift (US PST hours)

Key Skills:


  • Minimum Experience : 5 Yrs

Roles & Responsibilities:

  • Work in coordination with the stakeholders (both internal & external) to support cloud, windows, Linux infrastructure
  • Provide technical assistance on Linux, cloud-based systems, and resolve operational problems like sign-on, logs for Support team
  • Exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems
  • Responsible for the day-to-day operations of managing Cloud Services system setup, system administration, incident resolution, capacity planning, availability management, disaster recovery
  • Ensure timely liaison with vendors regarding problems, fixes, and required enhancements
  • Liaise with Release Manager regarding regular Software Patches & releases into Sandbox, Production & Hybrid environment
  • While the role is to liaise with Senior system Manager in day-to-day operations including but not limited to resource allocation, performance monitoring, compliance; assistance in handling Cloud related tickets, handling procurement of licenses & software / hardware via internal requestioning system and / or external vendors.
  • Track Cloud Incidents & prepare RCA for the same to be shared to customer
  • Prepare and Share Cloud Availability report to the Senior Leadership team

Additional Job Details:

Preferred Qualifications:

Certification as RHCSA, Cloud Security Certification, and/or AWS Solutions Architect certification a plus (Other cloud-related certification also a plus)


Education:

Bachelor's Degree


Additional Information:

Frontend Arts is an Equal Opportunity Employer with a commitment to diversity. We stand against discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.


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