Smartsheet is a tech company with a human story to tell. Were here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. Were revolutionaries so for us changing the way the world works is all in a days work.
Manage and oversee the delivery of software products from inception to launch, working closely with Smartsheet's design and engineering teams to create compelling, high-quality customer experiences. Define the vision and strategy for Smartsheet's dashboard projects informed by company objectives, customer needs, and industry best practices. Work directly with customers to understand their unique challenges and create and communicate a compelling portfolio of features. Define the product roadmap and craft product requirements. Serve as an expert on product metrics and use them to improve the product features and roadmap. Analyze market trends to inform product recommendations. Utilize an advanced level of knowledge related to computer science, software engineering, mathematics, information systems, and information technology, as well as statistics, data mining, and computer algorithms. Telecommuting permitted up to 100% from any Smartsheet registered location in the U.S.
MINIMUM REQUIREMENTS: Masters or foreign equivalent degree in Computer Science, Computer Engineering, Information Systems, or a related field, plus 2 years of experience in any computer-related occupation.
Must also have two years of experience in each of the following: collaborating with cross-functional teams, including sales, customer success and engineering, to build customer-centric support features while developing a deep understanding of customer needs and pain points; utilizing Google Apps Script and JavaScript to automate mission critical processes that help streamline internal communications and eliminate product delivery delay; leveraging Salesforce to optimize the customer support process and reduce customer case submissions through the deployment of self-service tools and streamlined workflows; and using Google Apps Script, JavaScript, Salesforce, and Google Workspace Suite.
CONTACT: Please submit resume online at: https://www.smartsheet.com/careers or via email to apply@smartsheet.com. Must specify Ad Code VSCW
Get to Know Us:
At Smartsheet, weve created a place where everyone is welcome people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. Youre encouraged to apply even if your experience doesnt precisely match our job descriptionif your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world worksjoin us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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