MTS Production Support Engineer

  • Job ID: OP-01-000013-000835
  • Posted On: Mar 11, 2025
  • Views: 321

Job Summary:

Qualifications:
• Strong support experience in Unix, Oracle, Java
• Control-M/ServiceNow/MQ
• Excellent oral and written communication skills are required
• Highly flexible and adaptable to change
• Analytical and problem-solving skills

Key Skills:


  • Minimum Experience : 10 Yrs

Job Responsibilities:

Tasks and Responsibilities:
1. Monitor and troubleshoot application issues in production
2. Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service
3. Liaise with stakeholders (tech and business) in problem resolution
4. Communicate issue/resolution status (written and verbal) to project team and management
5. Minor production bug fixes
6. Disaster Recovery and Patch testing
7. Data extract, reporting and Audit activity

Knowledge/Skills:
• Excellent oral and written communication skills are required.
• Highly motivated, self-directed and possess solid execution skills.
• Strong analytical, organizational, and problem-solving skills are required.


Additional Job Details:

Qualifications:
• Strong support experience in Unix, Oracle, Java
• Control-M/ServiceNow/MQ
• Excellent oral and written communication skills are required
• Highly flexible and adaptable to change
• Analytical and problem-solving skills


Education & Certifications:

A Bachelor’s degree in engineering or computer science, or a Bachelor’s degree with significant work experience in technology Industry


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