Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create innovative solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.
Job Summary:
We are seeking a detail-oriented and dependable Offshore Back-Office Support Executive to assist our US operations during US business hours. The ideal candidate will have a proven background in billing, timesheet management, payroll coordination, benefits administration, immigration support, and employee relations. This role requires excellent communication skills, a proactive approach, and the ability to work with confidentiality and accuracy.
Minimum 3 years in back-office, payroll, HR operations, or administrative support.
Strong organizational skills with attention to detail.
Proficient in MS Office Suite (Excel, Word, Outlook).
Familiarity with payroll systems, HRIS, or billing platforms is an advantage.
Excellent written and verbal communication skills in English.
Track and process employee timesheets accurately and on schedule.
Coordinate with US teams to resolve discrepancies in time reporting.
Support client billing processes by compiling timesheet data and preparing invoices.
Payroll & Benefits Administration
Assist in preparing payroll inputs for the US payroll team.
Ensure benefits enrollment data is updated and accurate.
Handle employee queries related to payroll deductions, benefits coverage, and leave balances.
Immigration Coordination
Support immigration documentation processes (e.g., visa renewals, work permits, compliance tracking).
Coordinate between employees, HR, and immigration attorneys to ensure timely submissions.
Employee Partnering & HR Support
Act as a first point of contact for offshore and US employees for operational queries.
Maintain employee records and ensure compliance with company policies.
Assist with onboarding documentation and periodic HR communications.
Additional Job Details:
Ability to work during US business hours.
Maintain high levels of confidentiality and discretion.
Strong problem-solving and coordination skills.
Education & Certifications:
Bachelor’s degree in Business Administration, HR, Finance, or related field.
Immediate joiners or candidates with notice period up to 45 days/less are highly preferred
Additional Information:
Frontend Arts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
