In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Were seeking an Associate People Operations Generalist to provide key support for the People Operations and PeopleGO team (Shared Service Center) functions at Smartsheet. This position will assist with the new hire onboarding and offboarding processes, administration of Human Resources Information Systems (Workday), and process improvement projects to improve the way People & Culture operates. You will have a history of supporting employees while promoting a great employee experience. You will be part of the People Operations & Experience Team and will report directly to the Sr. Manager, People Operations.

You Will:

• Coordinate the administrative process of the employee life cycle, including onboarding, personnel file management, employee inquiries, and offboarding.
• Assist with transition of People & Culture administrative tasks into the PeopleGO Shared Services team scope under the direction of the Sr. Manager or Team Lead.
• Partner with the PeopleGO team to ensure employee inquiries related to HR, Compensation, Payroll, Benefits, etc. are answered promptly and correctly via FreshService ticketing system. Act as an Tier 2 escalation point as needed with employee requests.
• Act as a knowledgeable team member for certain regions or entities policies and standard procedures where Smartsheet employees reside (EMEA, APJ, Americas, etc.), with some general knowledge of all entities.
• Maintain documentation for internal processes as well as employee self-service materials.
• Support operating procedures and business processes within Workday or other people systems, ensuring data integrity
• Partner with the People Process Improvement team to continuously improve the Workday infrastructure to automate processes, implement web-based self-service features, and minimize administrative overhead
• Support other teams within People & Culture and the organization, such as Workplace Services, with special events, projects, or tasks.
• Be a Smartsheet Cultural Ambassador by recognizing and developing the culture of Smartsheet while continuing to champion the core Smartsheet values

You Have:

• 1+ years of direct experience in a HR setting
• Exhibit a passion for working with various employees and an ability to understand new HR concepts
• Proven ability to move the company forward by applying new ideas to generate solutions and approaches
• Demonstrate, promote, and reinforce an uncompromising commitment to high standards of ethical behavior
• Display flexibility and willingness to take on new responsibilities to assist with various projects as needed
• Model a determined focus and will to succeed that is contagious; handle adversity well, recover quickly, and sustain drive over the long haul
• Bachelors degree strongly preferred
• Advanced level of proficiency using Microsoft Office and Google for Work

Perks & Benefits:

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• Equity- Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.

California & New York: $64,800 to $91,800

All other US States: $60,000 to $85,000

Get to Know Us:

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. Were looking for people who are driven, authentic, supportive, effective, and honest. Youre encouraged to apply even if your experience doesnt precisely match our job descriptionif your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who arent afraid to be innovativejoin us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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