For over 20 years, Smartsheet has helped people and teams achievewell, anything. From seamless work management to smart, scalable solutions, weve always worked with flow. Were building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, were creating space space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, thats magic at work, and its what we show up for everyday.
Smartsheet is looking for a Workplace Lead in our office in San Jose, Costa Rica to provide support to the growing team. You will be responsible for managing office and facility operations. You must enjoy the challenges of supporting diverse people and programs. You will need to remain flexible and efficient.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better results.
You will be office-based in San Jose and report to the Director of Workplace Services.
You Will:
- Manage vendor relationships to ensure Workplace Service programs are well executed and are meeting company needs per our global program standards
- Be the liaison to building management; coordinate maintenance, janitorial, and other building operations and services
- Maintain facility cleanliness, appearance and functionality, including common areas such as lobbies, conference rooms, and pantry with global facility maintenance programming standards
- Act as the lead for our corporate food and beverage program, partnering with the Workplace Experience Program Manager to meet the program goals and objectives
- Manage shipping services for all incoming and outgoing business related packages
- Plan and execute employee experience events, including setup and catering logistics
- Manage asset process for Workplace Services assets
- Provide administrative support to other departments as able based on priority list
You Have:
- 4+ years of relevant experience in office or facilities management
- Strong prioritization skills
- Ability to provide occasional coverage outside of normal business hours
- Familiarity with Google Drive, Docs and Slides
- Analytical and data-driven approach
- Customer service skills consistent with our values and commitment to employee, candidate and visitor experience
- Ability to manage highly sensitive situations
- Comfortability with frequent change
- Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. Youll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional pathsbecause we know that impact comes from individuals who care deeply and challenge thoughtfully. When youre doing work that stretches you, excites you, and connects you to something bigger, thats magic at work. Lets build whats next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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