Date Posted:
2021-12-08-08:00
Country:
United States of America
Location:
PW222: PW Puerto Rico Road 110 North Km28.8 San Antonio Industrial Park, Aguadilla, PR, 00603 USA
Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, were seeking the people to drive it. So, calling all curious.
Come ready to explore and youll find a place where your talent takes flightbeyond the borders of title, a country or your comfort zone. Bring your passion and commitment and well welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry thats evolving fast to the future.
Where the difference you make is on display every day. Just look up.
Are you ready to go beyond
GENERAL DESCRIPTION OF JOB PURPOSE
Responsible for the design, development, documentation, analysis, creation, testing or modification of computer systems or programs for the P&W Engine Health Management Services (EHM). Provide direct support to the P&W Proprietary software web based ADEMTM (Advanced Diagnostics and Engine Management) and most of all background ADEMTM software applications. Work in the P&W Engine Services Commercial Aftermarket organization as part of the Engine Diagnostics Engine Health Management and Data Services team that provides full turn-key development and support of P&Ws engine health monitoring services. Responsible for supporting the Commercial Engines Aftermarket Team that is responsible for providing P&W EHM (Engine Health Management) Services for all GTF and legacy P&W engines under service contracts, including stand-alone EHM, FMP, FHA, Fixed Price Agreements, among others. The services are core to P&Ws Digital Strategy and continue to grow in both volume of customers as well as new capabilities that are developed, released and supported in the field by this team.
MAJOR AREAS OF RESPONSIBILITIES OR TASKS
- Work under supervision to support new software development for the Commercial Engine Aftermarket ADEM Operations and P&W Customers.
- Responsible for the Customer Set Up of ADEM Products in the Commercial Engine Fleet Management Programs.
- Provide customer assistance in their fleet management configurations, and software automations to meet P&W EHM requirements.
- Perform remote troubleshoot for problems that are preventing customer data processing.
- Work with Server Developers and Database Managers for further troubleshooting where necessary.
- Generate reports to allow P&W Management to understand the engines performance across the globe.
- Responsible for Large Scale Data Processing, manually or automatically.
- Communicate with contractors teams to ensure compliance in database quality standards.
- Develop high proficiency in Data Link Ground System Standard and Interfaces (ARINC 620) based on Airbus / Boeing / Teledyne / Honeywell / Arinc / PW / IATA / ICAO / SITA requirements to design airlines solutions for data availability and accuracy in a contractual timeline.
- Understand the undocumented legacy of thousands of automations of ACARS Message Processing.
- Responsible to maintain the airline configurations in the ADEM System based on incomplete information provided by the PW Field Representatives and Airlines.
- Understand the data PW Engine Health Data Analytics framework to ensure data accuracy after implementation of the processing and modulation automation in ADEMTM.
- Support the development and implementation of standard work associated with the services.
OTHER MAJOR AREAS OF RESPONSIBILITIES OR TASKS
- Attend and have participation in group meetings, teleconferences and/or training required.
- Actively participate in initiatives for continuous improvement using Quality tools and support AS9100 efforts.
- Develop and support project management activities.
- Based on business needs, the incumbent may be required to support other duties/functions within the company.
Basic Qualifications
- Bachelors degree in Information Technology, Engineering, Computer Science or a related discipline
- English fluency (verbal and written)
- US Citizenship or Permanent Residence is required due to government contracts
Preferred Qualifications
- Ability to analyze data to draw conclusions and make appropriate recommendations.
- Has knowledge of commonly used concepts, practices and procedures within discipline.
- Experience with Microsoft Office applications
- Good communication and presentation skills
- Strong interpersonal skills including the ability to work professionally with individuals and in teams and to interact effectively at all levels within the company.
- Experience in SITA Aircom
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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